Last Updated: July 8, 2024
1. Our Commitment to Your Privacy
Autos Assist ("we," "us," or "our") is committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, or otherwise interact with us. Our practices are designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
By providing us with your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about our lead generation services. The personal information we collect may include:
Contact Information: Your full name, email address, and telephone number.
Business Information: The name of your business and your role.
Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and Browse activity, such as your IP address, browser type, and the pages you visited. This information is used to improve our website and services.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
* To respond to your inquiries and provide you with information about our services.
* To create and manage your account with us.
* To send you marketing and promotional communications, including automated follow-up emails and SMS messages, after you have provided your express consent.
* To analyze the effectiveness of our marketing campaigns and improve our services.
* To comply with legal and regulatory requirements.
4. Consent and Your Choices
Your consent is the foundation of our communication with you.
Express Consent: We will obtain your express consent before we send you any commercial electronic messages (CEMs), which include our automated email and SMS marketing messages. This is typically done through a clear, un-pre-checked checkbox on our sign-up forms that you must actively select.
Automated Follow-Ups: By providing us with your email address and phone number and expressly consenting to receive communications, you agree to receive automated follow-up messages from Autos Assist. These messages are intended to provide you with relevant information about our services.
Right to Withdraw Consent (Opt-Out): You have the right to withdraw your consent and opt-out of receiving marketing communications from us at any time. This can be done easily and at no cost:
Email: Click the "unsubscribe" link located at the bottom of any marketing email you receive from us.
SMS: Reply with the word "STOP" to any marketing SMS message you receive from us.
5. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
Third-Party Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as email marketing providers and customer relationship management (CRM) software. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
Legal Requirements: We may disclose your information if we are required to do so by law, or if we believe in good faith that such action is necessary to comply with a legal obligation or to protect and defend our rights or property.
6. Data Security and Retention
We have implemented appropriate technical and organizational security measures to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure.
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required for legal or business purposes.
7. Your Rights
Under Canadian privacy law, you have the following rights regarding your personal information:
Right of Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
To exercise these rights, please contact our Privacy Officer using the contact information provided below.
8. Accountability and Our Privacy Officer
We are responsible for all personal information under our control and have designated a Privacy Officer who is accountable for our compliance with this Privacy Policy and applicable privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer
Autos Assist